What support is included after go-live

Last updated July 2, 2026

Go-live isn't the end of the engagement — it's the start of the period where the work proves itself.

Included with every project

  • 30-day defect warranty — if something we delivered doesn't work as specified, we fix it free of charge for 30 days after go-live
  • Handover documentation and training so your team can run what we built
  • A direct line to the team that built your solution

Beyond the warranty

Automations live in a changing environment — APIs update, business rules evolve, volumes grow. Ongoing maintenance, monitoring, updates and training are available under a support plan or retainer, scoped to how critical the solution is to your operations. See Ongoing support and maintenance plans.

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