We map, automate and maintain the manual processes slowing your business down — using automation, RPA and ethical AI. Less admin, fewer errors, and more time for the work that actually matters. Brisbane-based, working with clients right across Australia
What we do
We’re business process automation specialists. Here are the main ways we help Australian businesses reduce errors, lift efficiency and scale without adding headcount.
Custom AI agents that handle complex, multi-step tasks across your systems, 24/7
practical AI roadmap for your business: where to apply it, what it costs, and how to roll it out.
AI applications trained on your own data and workflows, not a generic off-the-shelf tool.
Software bots that take over rules-based, repetitive tasks with no errors.
We set up automated data extraction and processing systems so you can use data smartly to improve your business.
Custom integrations to hook together all of your systems so you have a consistent, accurate data.
Integrations
Seamless AI and business automation across your favourite apps.
Who we help
Outdated systems, manual work, and disconnected tools waste time and energy. We help modernise the way your business runs – one process at a time.
Having people handle repetitive tasks is highly inefficient. We automate it. One client cut manual data entry by 80%.
Mistakes in data handling cost time and trust. Automated processes removes the rework.
Your tools don’t talk to each other, so nothing’s in one place. We integrate your tools into one reliable system.
Growth means more manual work, not more output. We identified $250k in annual savings for a 35-person team.
Why choose us
Our business automation consultants provide a seamless transition to more efficient and effective operations that increase your profit. Here’s how we will work with you to integrate and automate 800+ tools.
Step 1
We start by thoroughly analysing your current workflows to pinpoint inefficiencies and bottlenecks, gathering crucial data to understand the challenges your team faces.
Step 2
Our experts determine which tasks can be automated to maximise impact, focusing on potential business impact, cost savings, and efficiency improvements.
Step 3
We select the right automation tools and software, ensuring seamless integration with your existing systems, and tailor workflows to meet your specific business needs.
Step 4
We create detailed process maps and step-by-step guides to ensure clear and efficient workflows, documenting key decision points and data inputs.
Step 5
Through rigorous testing and continuous monitoring, we ensure everything runs smoothly, making necessary adjustments based on performance data and feedback.
Step 6
Our support doesn’t end with the project. We provide ongoing maintenance, updates, and training to ensure your automated processes remain efficient and effective.
Measurable outcomes
Businesses like you that embrace AI and business automation see significant improvements in productivity, efficiency, and employee satisfaction.
$250k
Annual costs savings for a 35-person team
8,000+
Hours saved per year for a property client
80%
Reduction in manual data entry for a field services company
<1 min
To format and summarise a candidate resume
Testimonials
“The team helped us automate our lead acquisition and sales process so we know what works and what doesn’t.”
Nicola Hunter
Senior VP at Monarch Medical Technologies
“We’ve worked a few AI agent and business automation projects, and it’s always been a smooth, productive experience. They’ve always brought a solid mix of technical expertise and creative problem-solving to the table.”
Yue Li
AI Automation Engineer
“Osher Digital has really helped me automate the parts of my business that were critical to automate. My copy and paste days have been reduced by around 80%.”
Lawrence Mitchell
Consulting Arborist at LSM Tree Advice
“Great operators, efficient, intelligent and understood the technical requirements. Great to find a partner like this that I’ll continue to use in the future!”
Daniel Swanton
Director at emd:digital
Security & trust
Automation only works when your compliance team is comfortable with it. Here’s how we keep them comfortable.
Your data is hosted in Australian data centre regions and delivered by an entirely Australian-based team. No offshore resources without your approval.
We're an implementation partner, not a data custodian. Solutions run on infrastructure you control, so your data never leaves your governance.
We operate under the Australian Privacy Principles, with additional safeguards for health information and 24-hour breach notification.
Encryption everywhere (TLS 1.2+, AES-256), MFA enforced across all systems, and practices aligned with ISO 27001 and the Essential Eight.
Case studies
DNA Recruitment eliminated thousands of hours of manual job data entry by automating the full intake pipeline for job requests received by email. Using n8n and AI, job details are now extracted from any format, structured consistently, and pushed directly into Bullhorn CRM, with a clickable link back to every source email.
Statera Health, a medical practice in Melbourne, eliminated hours of daily manual document sorting and filing by implementing automated AI document classification. Osher Digital configured a solution that processes incoming medical documents, saving the practice hours daily on document handling, achieves consistent and accurate file naming, and has removed misfiled documents and related rework.
When this Australian insurance tech startup hit technical roadblocks ingesting bom.gov.au weather data via FTP and .tar archives, we stepped in with advanced n8n automation expertise and hands-on team coaching. In weeks, we delivered production-ready workflows, optimised their data pipeline to Metabase, and upskilled their lean team.
A property inspection company faced manual data entry, duplicated efforts and a $2.5 million receivables backlog across its 35-person team. Osher Digital conducted a business process audit and developed a six-month automation roadmap. This initiative aimed to centralise data in a cloud CRM, automate repetitive tasks and recover lost efficiency, projecting savings of over 8,000 admin hours and $250,000 in annual costs.
FAQs
Here are some of the questions people ask about business process automation.
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Read moreBook a free process audit. We’ll look at how your business runs, find the highest-impact automations, and give you an honest view of what’s possible — no obligation.
