Support, Warranty & Maintenance
What happens after go-live and how to get help
What support is included after go-live
The 30-day warranty window, and what ongoing support looks like beyond it.
Warranty on delivered work
What the 30-day defect warranty covers, and what sits outside it.
Ongoing support and maintenance plans
Keeping automations healthy after the warranty period: monitoring, updates and improvements.
How to raise an issue
The fastest way to get something looked at, and what to include.
Service status
Where to check the health of hosted services.