Convi integration & automation experts

What you can automate with Convi

Convi is an AI-powered conversation intelligence platform built for sales teams. It records, transcribes, and analyses sales calls to give managers and reps actionable insights about what works and what does not in customer conversations. Instead of relying on reps to self-report how calls went, Convi provides objective data: talk-to-listen ratios, keyword usage, sentiment shifts, objection handling, and adherence to sales methodology. The problem Convi addresses is that most sales managers have no visibility into what actually happens on calls. They rely on CRM notes (often incomplete) and win/loss reports (too late to fix anything). Convi gives them the ability to review real conversations, identify coaching opportunities, and spot patterns across the entire team without sitting in on every call. Key features include: Automatic call recording and transcription for sales conversations AI-powered analysis of talk-to-listen ratios, keywords, and objection handling Sentiment analysis tracking customer engagement throughout each call Customisable scorecards for evaluating calls against your sales methodology Deal intelligence with risk indicators based on conversation patterns CRM integration for automatic call logging and note attachment Team performance dashboards comparing reps and tracking improvement Convi is used by B2B sales teams, call centres, and any revenue organisation that wants to improve win rates through better conversations. At Osher Digital, our sales automation team integrates Convi with CRM platforms and coaching tools, so call insights feed directly into deal records, manager dashboards, and training workflows without reps doing extra admin.