Acquire integration & automation experts

What you can automate with Acquire

Acquire is a customer engagement platform that brings live chat, video calling, co-browsing, and chatbot capabilities into a unified interface. For businesses where customer queries are complex and cannot be resolved by a simple FAQ page, Acquire gives support and sales teams the tools to guide customers through issues in real time — including the ability to see and interact with what the customer sees on their screen. The co-browsing feature is where Acquire differentiates itself from standard live chat tools. Support agents can view the customer’s browser session and highlight elements or navigate pages alongside them. This is particularly useful for SaaS companies, financial services, and e-commerce businesses where customers get stuck in multi-step processes like account setup, checkout, or form completion. Connecting Acquire with your CRM and support systems through system integrations ensures that every interaction is logged and accessible to the wider team. Osher Digital’s sales automation services can route high-value chat conversations to the right team members based on account data, page visited, or chatbot qualification — so your best leads get human attention quickly. If your support team spends significant time asking customers to describe what they see on screen, or if high-value prospects are abandoning complex sign-up flows, Acquire addresses both problems directly. Our AI agent development team can help configure Acquire’s chatbot layer to handle routine queries while escalating nuanced conversations to human agents.