Health data carries obligations beyond the Privacy Act's general requirements, and we've delivered automation for medical practices and healthcare organisations that had to meet them.
For engagements involving health information, we implement additional safeguards in accordance with applicable state and territory health records legislation:
- Strict access controls — access to health records is limited to the minimum necessary people and systems
- Audit logging of all interactions with health records, so there's a complete trail of who accessed what and when
- Data handling consistent with relevant health privacy frameworks, validated during design rather than patched on afterwards
Combined with Australian-region hosting and the standard data protection controls, this gives healthcare clients an automation platform their compliance obligations can live with.